Three separate time this morning, 25 minutes, 38 minutes and 48 minutes, I spoke to a human at our DSL service tech support. The first two times I hung up on them and recalled immediately. This is after I reset the modem and turned off the modem multiple times. Turned off and on the computer multiple times. The third time I spoke to a human we spent 48 minutes and he finally said a tech would call and set up a meeting because there is a problem "between the central office and your computer." I asked if it was a billing issue, "No." I then said my modem shows it is connected and the lights are on for Internet and DSL and my computer says it is connected, how can it be a line issue? "It is a central office line issue, out techician will call within 24 to 48 hours to set up a meeting." Thank you.
I turned off the computer and went to the post office. Came back, turned on the computer and we have DSL and internet. Go Figure.
We have a saying in the Garver household and it applies to this.
No, but it's consistent.
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