Do companies Ever Think Their Policies Through?

This is a corrected post. Tough is driving an hour to see your child off on a plane to their place of residence. Stupid tough is having the airline service people tell you you are 5 minutes late to allow boarding of the plane. With the plane still on the ground. With 25 minutes until the scheduled departure. With less than 12 passengers in the entire terminal. And no, it didn't help that we were in line behind someone they told the same to. Thanks United for being the unfriendly skies.